Domfly LLC – Privacy Policy

Domfly LLC ("Domfly," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our custom web development services, hosting platform, web applications, mobile applications, and other related services.

1. Information We Collect

1.1 Information You Provide

• Account information: name, email address, password, company name
• Billing information: payment card details, billing address
• Project information: website designs, app specifications, domain names
• Communications: support tickets, emails, feedback

1.2 Information Collected Automatically

• Usage data: pages visited, features used, interactions with our services
• Device information: device type, operating system, browser type
• Log data: IP address, access times, error logs
• Analytics data: performance metrics, crash reports (for developed apps)

1.3 Mobile App Data

For apps we develop or host:

• Device identifiers (with consent)
• Location data (only with explicit permission)
• App usage analytics to improve performance
• Crash reports and diagnostic data

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send billing information
• Design and develop custom websites, web apps, and mobile apps per your specifications
• Send technical notices, updates, and support messages
• Respond to comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Protect against fraudulent or illegal activity

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core site functionality (e.g., login, checkout)
• Remember preferences
• Measure usage and performance for analytics

You can disable cookies in your browser settings, but some features may not function properly.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers & Sub-Processors: trusted third-party vendors who assist with hosting, payments, analytics, or development. We require them to follow equivalent confidentiality and security obligations.
• App Stores: to publish your apps on Apple App Store, Google Play, etc.
• Legal Requirements: if required by law or to protect our rights and safety.
• Business Transfers: in connection with a merger, sale, or acquisition.
• Your Consent: for any other purpose that you explicitly approve.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure development practices for client applications
• Regular backups and disaster-recovery procedures

6. Data Breach Notification

If we become aware of a breach that affects your personal information, we will promptly notify you and any applicable authorities as required by law.

7. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. If you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

8. Your Rights and Choices

You have the right to:

• Access: request a copy of your personal data
• Correction: update or correct inaccurate information
• Deletion: request deletion of your personal information
• Portability: request a portable copy of your data
• Opt-out: unsubscribe from marketing emails
• Restrict Processing: limit how we use your data

9. International Users & GDPR

If you are located in the EU, UK, or other jurisdictions with privacy regulations, you have additional rights under the General Data Protection Regulation (GDPR) or similar laws:

• Right to object to certain processing based on legitimate interests
• Right to withdraw consent where consent was the legal basis
• Right to lodge a complaint with your local data-protection authority

Domfly relies on legitimate interest or consent as the legal basis for processing where required.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe we may have collected data from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal data we collect
• The right to request deletion of your personal data
• The right to opt-out of the sale of personal data (we do not sell personal data)

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the updated version on this page and revising the "Last updated" date above. Significant changes may also be communicated by email or in-app notices.

14. Contact Us

For any questions about this Privacy Policy or your data rights, contact us at: