Support

Domfly is run by a small team, so support is direct rather than a ticket queue. Email support@domfly.com and you will get a real reply.

Updating your card, or cancelling

Sign in, open the menu on your project, and choose Update Subscription. That opens Stripe’s own billing page, where you can change your payment method, see past invoices, or cancel. We never see your card details.

Signing in

Your existing Domfly password still works — nothing was reset when the site moved. If you have forgotten it, use the reset link on the sign-in page and check your spam folder if it does not arrive within a few minutes.

Something looks wrong

Tell us what you were doing, what you expected, and what happened instead. A screenshot helps more than a description. If your website itself is down, say so in the subject line and we will look straight away.

Your website

If we build and host your site for you, send changes by email and we will make them. Projects marked Managed by Domfly do not have an editor for you to use — that is expected, not a fault.